Privacy Notice

Privacy policy

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our websites without giving any personal information. Each time a website is called up, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. Pursuant to Art. 6 para. 1 sentence 1 f DSGVO, this serves to safeguard our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by a third-party provider
In the course of processing on our behalf, a third-party provider provides the hosting and presentation services for us. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All data collected in the context of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place in the framework described here.This service provider is located within a country of the European Union or the European Economic Area.

2 Data collection and use for contract processing and when opening a customer account
We collect personal data if you voluntarily provide it to us when placing an order, contacting us (e.g. via contact form or e-mail) or opening a customer account. Mandatory fields are marked as such, since in these cases we require the data for contract processing, or for processing your contact or opening of the customer account, and you cannot complete the order and/or the account opening or can not send the contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and processing your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.

3 Data transfer
We pass on your data to the shipping company commissioned to deliver the ordered goods in order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

4. E-mail newsletter and postal advertising
E-mail advertising with registration for the newsletter

If you register for our newsletter, we use the data required for this or separately communicated by you in order to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided in the newsletter. After deregistration, we delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Postal advertising and your right of objection
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by letter post. This serves to safeguard our legitimate interests in an advertising approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, which predominate in the context of a weighing of interests.

5 Cookies and web analysis
To make your visit to our website attractive and to enable the use of certain functions to display suitable products or for market research we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=en_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
If you have given your consent according to Art. 6 Par. 1 S. 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is reduced prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser within the framework of Google Analytics is not merged with other Google data. After the end of the use of Google Analytics by us the data collected in this context will be deleted.Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you will be asked to give your consent again.

Use of Matomo for web analysis
If you have given your consent according to Art. 6 Abs. 1 S. 1 lit. a DSGVO, data are automatically collected and stored on this website for the purpose of web page analysis using the web analysis software Matomo (https://matomo.org), a service of the provider InnoCraft Ltd. when visiting pages, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised user profiles are not combined with personal data about the bearer of the pseudonym without express consent to be given separately. After the end of the use of Matomo by us the data collected in this context will be deleted.All data processed as part of the website analysis described above will be processed on our servers. You can revoke your consent at any time with effect for the future by following the instructions below.Revocation:

After your revocation, an opt-out cookie is stored on your mobile device. If you delete your cookies, you will be asked to give your consent again.

6 Sending evaluation reminders by e-mail
If you have given us your explicit consent during or after your order according to art. 6 par. 1 p. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system used by us. This consent can be revoked at any time by sending a message to the contact option described below.
 
7. Contact possibilities and your rights
As data subject you have the following rights:
  • according to Art. 15 DSGVO the right to request information about your personal data processed by us;
  • according to Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored by us;
  • pursuant to Art. 17 DSGVO the right to request the deletion of your personal data stored with us, unless further processing is necessary
    - to exercise the right to freedom of expression and information;
    - to fulfil a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims;
  • in accordance with Art. 18 DSGVO has the right to demand the restriction of the processing of your personal data if
    - the accuracy of the data is disputed by you;
    - the processing is unlawful but you refuse to delete it;
    - we no longer need the data but you need it to assert, exercise or defend legal claims or
    - you pursuant to Art. 21 DSGVO have filed an objection to the processing;
  • pursuant to Art. 20 DSGVO the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.


For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of given consents or objections to a certain use of data, please contact us directly via the contact data in our imprint.

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right of opposition
As far as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balancing of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.This does not apply if processing is for direct marketing purposes. Then we will not process your personal data for this purpose. ******************************************************